Refund Policy

Last updated October 17, 2026.

The short version: if you're not happy with something you bought from us on ducklark.com, ask within 30 days and you get all your money back. No reasons needed.

How to ask

Write to support@ducklark.com with the email address you bought with, or reply to the receipt Paddle sent you. You can also ask Paddle directly at paddle.net. Refunds go back to the card or account you paid with, usually within 5 to 10 business days of approval, depending on your bank.

What a refund covers

A refund for "Remove ads" returns the full price, including any tax charged, and turns the ads back on. Paddle.com, our reseller and the Merchant of Record for our orders, processes every refund.

After 30 days

Ask anyway. If something we sold you doesn't work as described, we'll put it right or refund you. This policy doesn't take away any right to a refund you have under the law where you live.

Bought in a phone app?

Purchases made in a Ducklark app on Google Play or the App Store are refunded by Google or Apple under their own rules. Write to us if you need help.